Additional Services

Everything else you need is seamlessly integrated into your service, all under one roof with your trusted IT partner. This saves you the time, cost and hassle of managing multiple suppliers.

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Remarkable

Continuity & Recovery

From power cuts to cyber attacks, downtime can cost your business dearly. These services ensure you’re not caught off guard — giving you backup you can rely on and a business continuity plan that brings you back online quickly.

Business Continuity That Helps You Bounce Back Quickly

Downtime is not only inconvenient but it’s costly too. Our business continuity services are designed to keep you running, even in the face of an unexpected disaster. From backup strategies to recovery planning, we help you build resilience into your processes, minimise disruption, and bounce back faster when things go wrong.

Cipher-IT-team-in-a-meeting-room-looking-at-statistics

Comprehensive Data Protection with Altaro Gold Partner Status

As an Altaro Gold Partner, we provide access to a powerful suite of cloud data protection services that covers backup, email security, archiving, and continuity. Whether you’re using Microsoft 365, virtual machines, or hybrid systems, our partnership means we deliver trusted tools backed by priority support, fast recovery times, and deep expertise. It’s enterprise-grade data protection, delivered the Cipher way: simple, secure, and stress-free.

Cipher IT engineer working in the server room

“No Task Is Too Large Or Too Small.

Over the past 4 years Simon and his dedicated team have installed new Servers, Desktops, Laptops, Mac’s and gone that extra mile to find solutions that improve our systems and ensures our business runs smooth and effectively.”

Trisha

Centre Manager Watch Charity
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Connectivity & Communication

In today’s hybrid world, reliable communication and internet connectivity are non-negotiable. Whether your team is working from the office, at home, or on the move, they need the tools to stay in touch and keep projects moving.

We provide scalable phone systems, stable internet solutions, and seamless integration that ensures every conversation, call, and connection runs smoothly — keeping your team productive, responsive, and always in sync.

Connected Business Calls with 3CX VoIP

We help you stay connected with flexible, reliable phone systems that can seamlessly grow with you. Our 3CX VoIP solution is fully managed and seamlessly integrated – supporting service continuity, reducing costs, and making collaboration that little bit easier, wherever you work.

Reliable Connectivity with Leased Lines

Your business doesn’t have time for slowdowns and neither do we. Our leased line and fibre solutions provide you with dedicated, high-speed internet that’s just for you – no sharing, no congestion. Whether you’re running cloud services, VoIP, or large file transfers, we keep your connection stable, secure, and optimised for performance. It’s business connectivity, delivered with confidence.

IT Infrastructure & Branding

Your digital infrastructure is the backbone of your business — from how your website performs to how your team connects and communicates. We help you create a reliable, professional online presence while ensuring the behind-the-scenes tech runs seamlessly.

From robust network setups to consistent branding in every email, our solutions are designed to keep your operations efficient, your image polished, and your technology working as hard as you do.

Domain Names & Website Hosting Made Simple

From securing your domain to keeping your website online, we take care of the technical bits so you don’t have to. Whether you’re setting up a new site or moving from an old provider, we make sure nothing gets lost in the process. With secure, reliable hosting and expert support behind the scenes, your online presence is in safe hands.

Smarter Networks with Ubiquiti Solutions

From seamless Wi-Fi to secure firewalls and reliable switching, our Ubiquiti-powered networks are built for performance, scalability, and simplicity. As part of your service, we design, secure, and manage tailored networking solutions that keep your team connected and protected—without the complexity.

Keep Things On-Brand with Email Signature Management

First impressions are everything, even in your email inbox. We create professionally branded email signatures that are consistent across your team, no matter the device. From logos and legal disclaimers to marketing banners, everything is centrally managed, easy to update, and aligned with your brand.

Secure Access with Door Entry Solutions

Control access, reduce risk and improve security with our door entry solutions. Secure access control systems that help you manage and monitor access to your premises. Control permissions, track entry activity and reduce the risk of unauthorised access.

Cipher IT engineer working in the server room

“Excellent Service.

Cipher have always provided an excellent service to us, with sound advice about security and infrastructure as well as general IT support.”

Dave

Technical Director, Penso

Sit Down with Simon or Chris

Not sure if your IT is really working for you?

 

Struggling with security concerns or tech that just won’t play nice?
Book a 30-minute chat with Simon, our Managing Director, or Chris, our Account Manager, and bring your biggest IT challenge with you.

 

You’ll get honest, no-nonsense advice – no sales pitch, just real solutions that make a difference in helping your business.

Simon and Chris sat at a desk