Connect with Us

We’re here to assist you with any enquiries or support needs you may have.

Full Team outside the Cipher Office

Contact us

We’d love to hear from you!

Opening times

Get in Touch

Whether you are facing an urgent issue, planning a new project, or simply exploring better IT support, we are here to help. Our team takes the time to understand your business and provide advice that makes sense.

 

Fill in the form and one of our experts will be in touch shortly to start the conversation.

FAQs

Find answers to common questions before contacting us for further assistance.

We provide managed IT services, project support, and cyber security solutions. Our team tailors these services to fit your specific business needs. This ensures optimal performance and security for your IT systems. 

Our response times are based around levels of priority:

Low – 16 hour response guarantee/8 hour response target

Medium – 8 hour guarantee/4 hour target

High – 2 hour guarantee/1 hour target

Business Critical – 2 hour guarantee/15 minute target

You can reach us via the contact form on our website. Alternatively, you can call us directly at our office number. We aim to respond to all enquiries promptly.

Yes, we offer 24/7 support for all managed IT services. Our dedicated team is always ready to assist you with any issues. You can rely on us for timely and effective solutions.

Cyber Essentials is a government-backed scheme designed to help businesses protect themselves against cyber threats. Achieving this accreditation demonstrates your commitment to cyber security. We can assist you in obtaining this certification.

Absolutely! We understand that every business has unique needs. Our services are fully customisable to ensure they align with your specific requirements.

Sit Down with Simon or Chris

Not sure if your IT is really working for you?

 

Struggling with security concerns or tech that just won’t play nice?
Book a 30-minute chat with Simon, our Managing Director, or Chris, our Account Manager, and bring your biggest IT challenge with you.

 

You’ll get honest, no-nonsense advice – no sales pitch, just real solutions that make a difference in helping your business.

Simon and Chris sat at a desk